Clients of VanillaForums.com (cloud) should contact support to address technical issues. Our hosted product does not allow direct file access to ensure security and performance, which precludes many instructions in this section.
Security Issues and Responsible Disclosure
Found a security issue? Please contact us at email@example.com. This allows us to release a patch as quickly as possible and, hopefully, before knowledge of it becomes widespread. For all other issues, please use the GitHub issue tracker.
We do not currently offer a bug bounty program. We count on the support of the tens of thousands of folks running our software freely around the world to help us improve the product for the benefit of everyone.